Tire service questions
Short answers to questions from drivers, dispatchers and fleet managers.
Do you do tires at night and on weekends?
Yes for tires that have a truck stopped: dispatch answers 24/7 at 438-817-4112. Yard visits can also be booked for evenings or nights.
Where do the tires come from?
From the stock of PneusQuébec, our sister company in Saint-Léonard. Dispatch confirms the size is available before the unit leaves.
What is the minimum tread depth on a steer tire?
3.2 mm on a steer tire of a vehicle of 4,500 kg or more, and 1.6 mm in other cases (vehicle safety standards regulation, s. 120).
Can a retread go on the front?
Not on the steer axle of a vehicle of 4,500 kg or more, unless the vehicle has two steer axles.
Do heavy trucks need winter tires?
No. The December 1 to March 15 requirement does not apply to heavy vehicles. Wear, condition and pressure standards still apply all year.
Do you repair tires or replace them?
It depends on the damage. A repair must follow the tire maker’s standards; a cut sidewall or a bulge cannot be repaired.
How much does a service cost?
The price depends on travel, time and tires. Dispatch confirms the terms; we do not show prices online.
Do you do brakes, batteries or lights?
Our sister division Service Routier Camion Lourd handles those, at the same number.
A tire blew on the highway. Who do I call?
On the Montréal-area exclusive towing network, call 9-1-1. Once the truck is off the network, call us.
How do I follow the unit?
If you accept texts, you get a link to a page on our site: the request status, the unit’s position once it is on its way and an arrival estimate when available.